Terms of Use for hAiner

1. Scope

These Terms of Use govern the use of the platform provided by hAiner GmbH (“hAiner”) by registered users, including any free trial access. By accessing or using our platform, you agree to these Terms.

2. Trial Access

2.1 hAiner may offer free trial access to the platform for a limited period (e.g., 14 days).
2.2 Trial access is non-renewable, subject to change, and may be terminated at any time without prior notice.
2.3 During the trial period, hAiner provides no guarantees regarding availability, data storage, or support.

3. Account and Access

3.1 You are responsible for maintaining the confidentiality of your login credentials.
3.2 You agree not to share your account or make it accessible to unauthorized persons.
3.3 You are liable for all activities carried out under your account.

4. Permitted Use

4.1 The platform may only be used for lawful business purposes within the agreed scope.
4.2 You must not upload unlawful, offensive, or confidential content that is not authorized for processing.
4.3 Reverse engineering, reselling, or making the platform publicly accessible is strictly prohibited.

5. Intellectual Property

All rights to the software, content, and services remain with hAiner or its licensors. You are granted only a simple, non-transferable, non-exclusive right of use.

6. Data Protection

6.1 hAiner processes personal data in accordance with the EU General Data Protection Regulation (GDPR).
6.2 For enterprise customers, a Data Processing Agreement (DPA) is available upon request.

7. Availability and Changes

7.1 hAiner strives to provide an average annual platform availability of 98.5%.
7.2 We reserve the right to modify or discontinue features at any time. Material changes will be announced in advance.

8. Termination

In the event of a violation of these Terms of Use, hAiner may suspend or terminate your access at any time.

9. Limitation of Liability

hAiner is only liable for damages caused intentionally or by gross negligence, except in cases of injury to life, body, or health.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany. The place of jurisdiction is Leipzig, Germany, if the user is a business entity.

11. Contact

If you have any questions regarding these Terms of Use, please contact:

hAiner GmbH
Rietzschkegrund 9, 04158 Leipzig, Germany
Email: contact@hainer.io

Last updated: October 2025