From the knowledge-transfer trenches.
How experiential knowledge actually gets lost in mid-sized industry, and how to secure it. No buzzwords, no sales pitch.
- KnowledgeAugust 18, 2026
Why company wikis fail and what works instead
Company wikis do not go stale because knowledge is missing, but because their upkeep is an extra task with no immediate benefit. On a structural problem, and an approach that works without maintenance discipline.
Dr. Franz Beier · 5 min read - KnowledgeAugust 11, 2026
Knowledge loss at shift handover: when the gaps only show up later
At shift change and when a plant is handed over, knowledge disappears that nobody previously thought worth mentioning. Why a longer form does not solve the problem, and where a handover actually falls apart.
Tom Mühlnickel · 4 min read - Case studyAugust 3, 2026
Securing knowledge before retirement: why the last year is not a year
Plan a knowledge handover backwards from the retirement date and you start too late. What phased retirement, unused leave and anticipation leave of that final year, and how one manager's market knowledge was secured anyway.
Dr. Franz Beier · 6 min read - Product & techJuly 29, 2026
Why is maintenance knowledge usually there, just not where it is needed?
Maintenance schedules and instructions sit in the system, yet at the machine the missing piece is exactly the knowledge a colleague built up over years. Why that gap opens up, and how hAiner closes it.
Tom Mühlnickel · 4 min read - Product & techJuly 20, 2026
Health data in an AI knowledge base: what GDPR compliance actually means
Medical history forms fall under Article 9 GDPR. We explain where your data sits, who can read it, what deletion actually means, and which responsibility stays with you.
Maike Penz · 5 min read - Product & techJuly 14, 2026
SAB funds the market launch of hAiner through the ERDF
Saxony's development bank SAB is funding the market launch of hAiner through the ERDF programme. What is covered, what is not, and what our customers get out of it.
Dr. Franz Beier · 2 min read - Case studyJuly 9, 2026
Wrong data sheets on your website: found with a single question
A test run using nothing but the public website of a mid-sized petrochemical supplier. One general question to hAiner was enough. For five products, the linked data sheet belonged to a different product.
Dr. Franz Beier · 4 min read